WHAT IT IS, BENEFITS, LIMITATIONS

E-therapy/online therapy/online counseling is psychotherapy done via the internet. Telephone therapy is psychotherapy done via the telephone. The difference between these modes and standard psychotherapy is the lack of face-to-face contact. For some, these modes are more convenient for various reasons: a schedule that doesn’t allow for appointments during standard business hours, issues and problems that prevent one from leaving the house (like phobias and fears), living in rural areas or areas where access to services is limited, being homebound due to health reasons, being a parent who cannot leave the house, being ashamed or embarrassed to discuss issues face-to-face.

There are limits to this form of therapy. Some prefer in-person contact and may see online or phone services as impersonal and difficult to adjust to. These modes of therapy are not ideal for those who are acutely suicidal or homicidal or acutely symptomatic (severe psychotic symptoms, depression, or anxiety) and require hospitalization. If you are in crisis or are acutely symptomatic and require hospitalization or inpatient services, please go to your nearest crisis center or emergency room.